Incredible customer service

I, without a doubt, want to express my sincere gratitude and apprection of Mazda's customer service.


My quick story, I was up in Sasktoon, my car keys were stolen out of my hotel room leaving me with no way home. I contacted Justin Hardy to get some advise on how I can maybe get a new fob the following day or what options might work best.


This is where the story takes an amazing and exemplary turn! Justin went to my home in Regina, got my spare set of keys and drove up to Saskatoon that same night to make sure I had my keys and I was able to get home. 


He drove in cold, wintery Saskatchewan conditions to help me out. I cannot adequately express how amazed and how appreciative I am!


I was up in Saskatoon for a conference and I made sure to tell everyone there of my Mazda story and everyone was impressed and stated they have never seen service like this before.


So again, many, many thanks to the Mazda team and to Justin Hardy! 


Kristy I am hoping you can forward this up the Mazda chain because I sincerely believe everyone at Mazda should know how incredible the Regina Mazda dealership is. 


Thank you so very much,

Aaron


2016 Mazda 6 GT owner and lifelong Mazda customer. 

Other customers satisfied

Didn't feel like everything was a sales pitch
We had a great experience, like I said before we felt very comfortable and normal throughout the process DK allowed us to go for a test drive by ourselves, no other dealership did this DK was not pushy at all which was a big thing for us. He was more than willing to send us out on test drives and... Read more
Very knowledgeable and helpful
Everyone we came into contact was masked and sanitizer was available DK was very knowledgeable and helpful while helping us look at the Cx-9. Never once pushy or over bearing which to me is a very important thing. Read more
Regina Mazda are AMAZING!!!
Kristy always goes above and beyond to help a customer, and the owner is also very friendly, courteous and personable.... always talking to customers like they are family. This is my second new Mazda through them and would not want to shop for a vehicle anywhere else!! All of the staff at Regina... Read more
Friendly, Knowledgable Service
The fact that I remember and recognize Cam is a testament to how great a shop he runs. I don't think I've ever been able to call out a manager by name, but I know Cam. He and have always been friendly, courteous and as a woman who deals with the car in my household, I have ALWAYS been treated... Read more
See all testimonials