Incredible customer service

I, without a doubt, want to express my sincere gratitude and apprection of Mazda's customer service.


My quick story, I was up in Sasktoon, my car keys were stolen out of my hotel room leaving me with no way home. I contacted Justin Hardy to get some advise on how I can maybe get a new fob the following day or what options might work best.


This is where the story takes an amazing and exemplary turn! Justin went to my home in Regina, got my spare set of keys and drove up to Saskatoon that same night to make sure I had my keys and I was able to get home. 


He drove in cold, wintery Saskatchewan conditions to help me out. I cannot adequately express how amazed and how appreciative I am!


I was up in Saskatoon for a conference and I made sure to tell everyone there of my Mazda story and everyone was impressed and stated they have never seen service like this before.


So again, many, many thanks to the Mazda team and to Justin Hardy! 


Kristy I am hoping you can forward this up the Mazda chain because I sincerely believe everyone at Mazda should know how incredible the Regina Mazda dealership is. 


Thank you so very much,

Aaron


2016 Mazda 6 GT owner and lifelong Mazda customer. 

Other customers satisfied

Didn't feel like everything was a sales pitch
We had a great experience, like I said before we felt very comfortable and normal throughout the process DK allowed us to go for a test drive by ourselves, no other dealership did this DK was not pushy at all which was a big thing for us. He was more than willing to send us out on test drives and... Read more
Very knowledgeable and helpful
Everyone we came into contact was masked and sanitizer was available DK was very knowledgeable and helpful while helping us look at the Cx-9. Never once pushy or over bearing which to me is a very important thing. Read more
So Happy!
This is my 1st time buying a car and I did not expect it to be so easy and convenient. Thanks to Justin for answering all of my questions. From inquiry to the test drive to finally buying the car it was an amazing experience. Never felt this happy. Read more
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